Do the following statements sound familiar?
The people that are responsible for monitoring multiple (Pega) applications:
When the application landscape grows, having multiple separate (Pega) applications for which events need to be monitored by a single group of people via separate portals can cause confusion.
The need that arises from these issues is the need for a single location in which one can monitor the events of several (Pega) applications. The Event Centre solution provided by SmartRules is a separate application which provides exactly that functionality.
The Event Centre solution provides the following functionality.
The Event Centre solution isn’t like AES, as AES’s main focus lies on performance and health indicators of entire applications and/or servers, while the Event Centre’s main focus lies on events that occur in the life cycle of cases or work objects. In addition, where AES targets Technical Maintenance employees, the Event Centre targets Functional Maintenance employees.
The Event Centre solution isn’t a big impact on the application it monitors as it isn’t a framework that needs to be added to your application and thereby complicating your layer cake. The Event Centre is a separate application which provides different types of services through which other applications can register events. In addition, it provides a component RuleSet with functionality that can be added to an application.
The Event Centre solution isn’t limited to Pega applications, as applications developed using different technologies can also register events via the services provided by the Event Centre.
Enabling change: “Business and IT working together as one team.”
it is SmartRules’ mission to implement ‘a better way of working’ for our clients, executed by a great team of people!