The Center of Excellence refers to a team that provides leadership, evangelization, best practices, research, support and/or training regarding a subset or all aspects of the digital transformation process. With regards to the use of a particular BPM/CRM suite like Pega or Appian, a Center of Excellence can help in the following areas:
- Technology
- Process
- People
Our consultants can help establish a Center of Excellence by providing advice in all these areas based on their extensive knowledge and experience of the technology and people skills.